Ayudante, Inc. (the “Company”) hereby establishes this Privacy Policy (this “Policy”) as follows, with regard to the handling of personal information. If the Company has prepared another privacy policy separately from this Policy, such other policy will be applicable.

The meaning of the terms used in this Policy shall be in accordance with the Act on the Protection of Personal Information (the “Act”).

1. Purposes of Use of Personal Information

The Company obtains and uses the following personal information within the scope of the purposes of use:　　　　　　　

  • (i) Personal information obtained by the Company
    • (a) Providing the Company’s services;
    • (b) Planning, researching and developing the Company’s services;
    • (c) Publicizing, advertising and promoting the sales of the Company’s services and the services of its business partners (including use for the purpose of information analysis and marketing) (Announcements may be made regarding products, services, exhibitions and events by email, direct mail, etc.);
    • (d) Performing services regarding the execution of and support for agreements with clients;
    • (e) Contacting visitors to the Company’s exhibitions and events;
    • (f) Responding to inquiries and consultations made to the Company;
    • (g) Managing the history of visitors to the Company;
    • (h) Recruiting personnel for the Company;
    • (i) Practicing human resource management of officers (including retirees); and
    • (j) Performing services regarding the rights and obligations of shareholders and other stakeholders under the Companies Act and other laws and regulations, such as sending notices of convening and managing attendance at shareholder meetings.
  • (ii) Personal information owned by companies, etc. to which the Company entrusts its services
    • (a) Providing the Company’s products and services; and
    • (b) Planning, researching and developing the Company’s products and services.

2. Provision of Personal Data to Third Parties

The Company shall not provide personal data owned by the Company to any third party (including entities outside Japan) without the prior consent of the principal, unless permitted under laws and regulations.

3. Entrusting the Handing of Personal Data

The Company may outsource services regarding the handling of personal data within the scope necessary to achieve the purposes of use as described in Article 1 above. When outsourcing services regarding the handling of personal data, the Company shall evaluate and select the outsourcee based on the standards separately determined by the Company in advance, and shall appropriately supervise the outsourcee.

4． Security Control Measures for Personal Data

The Company shall take necessary and appropriate measures to prevent the leakage, loss or damage of personal data that it handles and for controlling the security of personal data.

5. Disclosure, Etc. of Retained Personal Data

(1) Notice of purposes of use
If a principal of retained personal data requests the Company to provide notice of the purposes of use of such retained personal data pursuant to the provisions of the Act, the Company shall confirm that such request is being made by the principal him/herself and provide notice to the principal without delay. If the Company decides not to provide notice of the purposes of use, the Company shall provide the principal with notice to that effect.

(2) Disclosure of personal information
If a principal of retained personal data demands the Company to disclose such retained personal data pursuant to the Act, the Company shall confirm that such demand is being made by the principal him/herself and disclose the retained personal data to the principal without delay. If the Company decides not to disclose the retained personal data or no such retained personal data exists, the Company shall provide the principal with notice to that effect.

(3) Correction, etc. of personal information
If a principal of retained personal data demands the Company to correct, add or delete the details of the data pursuant to the provisions of the Act on the grounds that the personal information is inaccurate (“Correction, Etc.”), the Company shall confirm that such demand is being made by the principal him/herself and conduct necessary investigations without delay, and based on the results, shall make Corrections, Etc. of the details of the retained personal data and provide the principal with notice to that effect. If the Company decides not to make Corrections, Etc., the Company shall provide the principal with notice to that effect.

(4) Suspension of use, etc. of personal information
If a principal of retained personal information demands the Company to suspend the use of or to delete the data on the grounds that such data is being handled beyond the scope of the previously published purposes of use or that such data is being collected by deceit or other improper means (“Suspension of Use, Etc.”) and if the Company decides that it is necessary to respond to such demand, the Company shall confirm that such demand is being made by the principal him/herself, conduct Suspension of Use, Etc. for the retained personal data and provide the principal with notice to that effect. If the Company decides not to conduct Suspension of Use, Etc., the Company shall provide the principal with notice to that effect.

(5) Suspending the provision of personal information to third parties
If a principal of retained personal data demands the Company to suspend the provision of the retained personal data pursuant to the provisions of the Act on the grounds that such data is being provided in violation of the provisions concerning the restriction on the provision of personal data to third parties, and if the Company decides that it is necessary to respond to such demand, the Company shall confirm that such demand is being made by the principal him/herself, suspend the provision of retained personal data to third parties and provide the principal with notice to that effect. If the Company decides not to suspend the provision to third parties, the Company shall provide the principal with notice to that effect.

(6) The request made to the Company in Paragraph (1) and the demands made to the Company in Paragraphs (2) to (5) shall be accepted via the email address as stated in Article 7 (Point of Contact for Inquiries) below. Any request or demand made by other means may not be accepted.

(7) If the Company is not responsible for notice for the purposes of use, disclosure, Corrections, Etc., Suspension of Use, Etc., or suspension of provision to third parties pursuant to the Act and other laws and regulations, then the provisions of Paragraphs (1) to (5) will not be applicable.

(8) Any personal information owned by a company, etc. by which the Company is entrusted with its services and with regard to which the Company does not have any authority for notice for the purposes of use, disclosure, Corrections, Etc., Suspension of Use, Etc., or suspension of provision to third parties, shall not be subject to the provisions of Paragraphs (1) to (5).

6. Use of Information that Cannot Identify Specific Individuals

The website managed by the Company may use cookies and other similar technologies and collect information about users for the purposes of: (i) enhancing user convenience; (ii) security; (iii) measuring advertising effectiveness and distributing advertisements suitable for each user; and (iv) improving services. Moreover, in order to distribute advertisements suitable for each user, the Company may provide third parties (including advertising distributors) with information regarding such user, upon processing such information so that it cannot identify the specific individual.

7. Point of Contact for Inquiries

Any opinions, questions, complaints, and inquiries about the handling of personal information will be accepted at the point of contact set forth below:

Address: Kojimachi Central Building 6F, 2-2-4, Kojimachi, Chiyoda-ku, Tokyo (102-0083) Ayudante, Inc.

Telephone: 03 – 3239 – 8441
e-mail: info8441 (at) ayudante.jp

 (Hours of Operation: 11:00 a.m. to 5:00 p.m., excluding weekends and holidays)

Established on 01, June 2021